At Nomio, customer satisfaction is very important to us. If you are not completely happy with your purchase, we’re here to help.
Return Conditions
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You may request a return within 30 days of receiving your order.
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Items must be unused, in their original condition and packaging.
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Proof of purchase is required.
Non-Returnable Items
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Clearance or sale items.
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Customized or special-order products.
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Items damaged by misuse or improper care.
How to Start a Return
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Email nomio@nomio.cfd with your order number and reason for return.
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We will provide return instructions and address.
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You are responsible for return shipping unless the item was defective or incorrect.
Refunds
Refunds will be processed to your original payment method within 5–10 business days after we receive and inspect the return. Shipping costs are non-refundable.
Damaged or Incorrect Items
Please contact us within 7 days of delivery if your order is damaged or incorrect. We will offer a replacement or refund after verification.